Jupiter Money: Shamelist & Learning
I was a Product Manager-2 at Jupiter Money for over a year. This is my shamelist — things I did wrong — and what I took away from them. Writing it down increases self-awareness and accountability.
Shamelist
- Requested developer changes without aligning with the product manager first — it broke the homepage UX and created unnecessary rework.
- Publicly pointed out strategic issues in group chat instead of handling it privately. It created friction and made me look like I was playing politics.
- Escalated product discovery problems to leadership without first proposing solutions. That's not what leadership wants from a PM.
- Failed to clearly communicate product vision using frameworks like the Minto Principle. My ideas were right; my communication wasn't.
- Let cross-functional teams drive the vision rather than leading proactively. The PM is supposed to be the north star. I wasn't always that.
- Spent 4 weeks developing an untested feature based on intuition alone. No user validation, no signal. It didn't land.
- Didn't sufficiently value domain experts' customer insights. I trusted data over people who'd been on the ground for years. Both matter.
- Asked rhetorical questions to peers instead of stating my assumptions directly. It came across as passive-aggressive.
- Neglected personal relationship-building with the team early on. I focused on output over trust.
What I'm Taking Forward
- Connect long-term vision to each OKR. Every sprint goal should trace back to a clear product north star.
- Direct, clear communication. No more rhetorical questions. State the assumption, invite disagreement.
- Single ownership of documents and accountability. Ambiguity in who owns what kills execution speed.
- Tailor messaging to the audience. What works in a 1:1 with engineering doesn't work in an all-hands.
The point isn't to beat myself up. It's to not repeat these in the next role.